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Privacy & Cookie Policy

This Agreement was last revised on April 29th, 2021.

Herein, Elitions Limited t/a ElitionsDesign, is referred to as “Company”, “We”, “Us”, or “Our”. “User”, “Client”, “You” or “Your” referred to as the person who is accessing Our Website and/or taking any Services from Us.

ElitionsDesign respects the privacy of Our Users and every person who visits Our Site. We are committed to protecting Your personal information and Your right to privacy in accordance with the General Data Protection Regulations (GDPR).

When You visit Our Website www.elitions.com and use Our Services, You trust Us with Your personal information. We take Your privacy very seriously. In this privacy notice, We describe Our privacy policy. We seek to explain to You in the clearest way possible what information We collect, how We use it and what rights You have in relation to it. We hope You take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that You do not agree with, please discontinue use of Our Site and Our Services. This privacy policy applies to all information collected through Our Website, and/or any related Services, sales, marketing or events (We refer to them collectively in this privacy policy as the “Site“).

Please read this privacy policy carefully as it will help You make informed decisions about sharing Your personal information with Us.

What Information Do We Collect

Personal information You disclose to us. We collect personal information that You voluntarily provide to Us, expressing an interest in obtaining information about Us or Our products and Services, when participating in activities or otherwise contacting Us. The personal information that We collect depends on the context of Your interactions with Us and the Site, the choices You make and the products and features You use. The personal information We collect can include the following:

Personally Identifiable Information (PII)

Name and Contact Data. We collect Your first and last name, email address, when You make an enquiry through the Contact Us form on Our Website. 

Information automatically collected

We may automatically collect certain information when You visit, use or navigate the Site. This information does not reveal Your specific identity (like Your name or contact information) but may include device and usage information, such as Your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when You use Our Site and other technical information.  If You access Our Site with Your mobile device, We may automatically collect device information (such as Your mobile device ID, model and manufacturer), operating system, version information and IP address. This information is primarily needed to maintain the security and operation of Our Site, and for Our internal analytics and reporting purposes. Like many businesses, We may also collect information through cookies and similar technologies.

Information collected from other Sources

We may obtain information about You from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook, LinkedIn), as well as from other third parties.

How Do We Use Your Information

We use Your personal information for these purposes in reliance on Our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with You (“Contractual”), with Your consent (“Consent”), and/or for compliance with Our legal obligations (“Legal Reasons”). We indicate the specific processing grounds We rely on next to each purpose listed below. We use the information We collect or receive:

To send administrative information to you related to Your account, Our business purposes, and/or for legal reasons. We may use Your personal information to send You product, Service and new feature information and/or information about changes to Our terms, conditions, and policies.

Request Feedback for Our Business Purposes and/or with Your Consent. We may use Your information to request feedback and to contact You about Your use of Our Site.

To protect Our Site for Business Purposes and/or Legal Reasons.  We may use Your information as part of Our efforts to keep Our Site safe and secure (for example, for fraud monitoring and prevention).

To enforce Our terms, conditions and policies for Our business purposes and as legally required.

To respond to legal requests and prevent harm as legally required. If We receive a subpoena or other legal request, We may need to inspect the data We hold to determine how to respond.

For other Business Purposes. We may use Your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Site, products, Services, marketing and Your experience.

Will Your PII Details Be Shared With Anyone

We only share and disclose Your information in the following situations:

Compliance with Laws

We may disclose Your information where We are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests and Legal Rights

We may disclose Your information where We believe it is necessary to investigate, prevent, or take action regarding potential violations of Our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation, in which We are involved.

Business Transfers

We may share or transfer Your information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

Affiliates

We may share Your information with Our affiliates, in which case We will require those affiliates to honor this privacy policy. Affiliates include Our parent Company and any subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

With Your Consent

We may disclose Your personal information for any other purpose with Your consent.

Other Users

When You share personal information (for example, by posting comments, contributions or other content to the Site) or otherwise interact with public areas of the Site, such personal information may be viewed by all Users and may be publicly distributed outside the Site in perpetuity.

How Will My Related Information And Files Be Processed And Handled

Inorder to offer You the requested Services, where needed Your related details and/or files will be anonymously shared with Our third parties for consultation, design and printing. Based on that, We shall offer You the right support and services.

Do We Use Cookies And Other Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

Cookies:

A cookie is a small text file that a website saves on Your computer or mobile device when You visit the Site. In general, cookies have two main purposes: to improve Your browsing experience by remembering Your actions and preferences, and to help Us analyze Our Website traffic.

What to do with Cookies?

We may uses cookies to help Us analyze traffic to the Website, to help Us improve Website performance and usability, and to make the Website more secure. Third-party cookies help Us use Google Analytics to count, track and analyze visits to the Website. This helps Us understand how people are using Our Websites and where We need to make improvements. These third-party cookies do not specifically identify you.

Information Collected When You Use Third Party services

We use third party services that may collect information used to identify you, for informational purpose on the Website or to offer You the mentioned Services. Links to privacy policies of third party service providers used by Us are

YouTube

Facebook

LinkedIn

How Long Do We Keep Your Information

Your files stored on Our system will be removed two months after the services have been completed, so You will need to make sure You save anything you’d like to keep for future reference.

We will only keep Your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

When We have no ongoing legitimate business need to process Your personal information, We will either delete or anonymise it, or, if this is not possible (for example, because Your personal information has been stored in backup archives), then We will securely store Your personal information and isolate it from any further processing until deletion is possible.

How Do We Keep Your Information Safe

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information We process. However, please also remember that We cannot guarantee that the internet itself is 100% secure. Although We will do Our best to protect Your personal information, transmission of personal information to and from Our Site is at Your own risk. You should only access the Services within a secure environment.

Do We Collect Information From Minors

We do not knowingly solicit data from or market to children under 16 years of age.  By using the Site, You represent that You are at least 16 or that You are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. However, please note that We have no way of determining Your age when You visit Our Website or whether You have parental supervision available or not. We do not intend to and do not knowingly collect personal information from Users under 16. However, since We do not collect information on a User’s birth date and proof of same, there is no foolproof way for Us to ensure the same. If We learn that personal information from Users less than 16 years of age has been collected, We will take reasonable measures to promptly delete such data from Our records. If You become aware of any data We have collected from children under age 16, please contact Us at enquiries@elitions.co.uk.

What Are Your Privacy Rights

You may at any time review or change Your information by contacting Us using the contact information provided below. We may change or delete You information, upon Your request to delete Your information from Our active databases. However, some information may be retained in Our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce Our Terms of Use and/or comply with legal requirements.

Cookies and similar technologies:

Most Web browsers are set to accept cookies by default. If You prefer, You can usually choose to set Your browser to remove cookies and to reject cookies. If You choose to remove cookies or reject cookies, this could affect certain features or Services of Our Site.

Opt-in:

If You would like to receive Our newsletter and/or any other marketing communication by email, you’ll need to ‘opt-in.’ You will be automatically opted in after submitting Your email address and other mandatory details on Our Website Contact Us form.

Note:

If You don’t opt-in but still make an enquiry, We have the right to respond to Your request and still send service and payment-related details that You might have requested.

Opt-out:

Opting out of email marketing: You can unsubscribe from Our marketing email list at any time by clicking on the unsubscribe link in the emails that We send or by emailing Us at enquiries@elitions.co.uk. You will then be removed from the marketing email list – however, We will still need to send You service-related emails that are necessary for the administration.  It may take upto 7 days for Your unsubscription request to be processed.

GDPR entitlement

EU General Data Protection Regulation (GDPR) has provided the below rights to the EU residents:

Right to information – the purposes for processing Personal Information and the rights of the individual.

Right to access the Personal Information that are processed.

Right to erasure (”Right to be forgotten”).

Right to rectification.

Right to restriction of processing.

Right to object (opt-out) to processing.

EU residents can exercise these rights by raising a request directly at enquiries@elitions.co.uk.

Do We Make Updates To This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible on the Website. If We make material changes to this privacy policy, We may notify You either by prominently posting a notice of such changes or by directly sending You a notification. We encourage You to review this privacy policy frequently to be informed of how We are protecting Your information.

No Guarantees

While this Privacy Policy states Our standards for maintenance of data and We will make efforts to meet them, We are not in a position to guarantee these standards. There may be factors beyond Our control that may result in disclosure of data. As a consequence, We disclaim any warranties or representations relating to maintenance or nondisclosure of data.

How Can You Contact Us About This Policy

If You have any questions or concerns about Our policy, or Our practices with regards to Your personal information, please contact Us at enquiries@elitions.co.uk.